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About Us

The argument in favor of using filler text goes something like this: If you use real content in the Consulting Process, anytime you reach a review

Contact Info

  • State Of Themepul City, BD
  • info@tronix.com
  • Week Days: 09.00 to 18.00
  • (+259) 2257 6156
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About Us

The argument in favor of using filler text goes something like this: If you use real content in the Consulting Process, anytime you reach a review

Contact Info

  • State Of Themepul City, BD
  • info@tronix.com
  • Week Days: 09.00 to 18.00
  • (+259) 2257 6156

Virtual Assistant services

Digital Solutions Axis > Virtual Assistant services
Get Our Premium Support - Virtual Assistant Customer services

Do Not Let The Customers Wait. Book Our Customer Service Virtual Assistant Today

What does a customer look for when it comes to asking queries about your brand? A premium virtual assistant customer support can help your brand in many aspects. Virtual customer service plays an important part in any business, whether it is (B2B) or (B2C). It is a necessity for every business to take hold of and adopt our most in-demand virtual assistant services that involve both commitment and guarantee to boost your customer retention rate as well as encourage marketing.

The rising effect in different virtual assistant roles, at Digital Solution Axis, we only provide reliable and most effective virtual assistant services rates that are affordable and come under different packages. Now, do your brand a favor and hire our professional virtual assistant customer services today. Our focus is your brand’s success and reliability, by which our list of virtual assistant services can serve you in handling multiple tasks at the same time.

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Digital Solution Axis’ List Of Virtual Assistant Services

Our average virtual assistant customer team has more than 5 years of experience in monitoring inbound campaigns in the industry and has a strong mindset to handle multiple tasks. Here are some essential tasks that our VA can do for you.

Phone Support
The list of virtual assistant services starts with basic phone support. Some of our VA's customer support team are skilled in delivering voice support via VoIP, as well as through online calling platforms. As we get better software access, some VAs can handle challenging tasks to even provide video customer support.
Email Support
Our customer service virtual assistant can make things easier for customers. We understand that email may be a slower idea to respond than phone support or live chat. But still, some customers prefer to use email to ask questions about specific products or want to know more about specifications. And for that reason, our VAs are perfect to serve you with immediate email support.
Live Chat Support
We believe that tone matters. Anyone on the phone sounds frustrated if they don’t manage their tone on time. And that’s why our virtual assistants have been trained with a friendly tone behavior. They can help your business to get connected with customers and build trust and loyalty.
Proactive Customer Support
Virtual assistant support has more tasks to do than just waiting around customers to ask their questions. Your VA would be able to perform actively and engage customers to provide immediate guidance when they are having a hard time choosing two items at a time.
Develop FAQs
Because your virtual assistant support has expertise in dealing with multiple customer feedbacks and queries, they also will be well-equipped to easily draft frequently asked questions so you can add them to your business website.
Feedback Monitoring
Our virtual assistant customer services are perfect for handling and monitoring tasks to provide instant feedback. We offer a world-class solution for your businesses to handle all the customer’s related queries from your social media platforms.
Phone Support
The list of virtual assistant services starts with basic phone support. Some of our VA's customer support team are skilled in delivering voice support via VoIP, as well as through online calling platforms. As we get better software access, some VAs can handle challenging tasks to even provide video customer support.
Proactive Customer Support
Virtual assistant support has more tasks to do than just waiting around customers to ask their questions. Your VA would be able to perform actively and engage customers to provide immediate guidance when they are having a hard time choosing two items at a time.
Feedback Collection
Our talented VAs are skilled and trained enough to handle your business’s feedback collection initiatives. The reason behind hiring our virtual assistant customer services is to get your back at rest while allowing our team to handle and set up feedback surveys for your business.
Email Support
Our customer service virtual assistant can make things easier for customers. We understand that email may be a slower idea to respond than phone support or live chat. But still, some customers prefer to use email to ask questions about specific products or want to know more about specifications. And for that reason, our VAs are perfect to serve you with immediate email support.
Develop FAQs
Because your virtual assistant support has expertise in dealing with multiple customer feedbacks and queries, they also will be well-equipped to easily draft frequently asked questions so you can add them to your business website.
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Live Chat Support
This is the most in-demand virtual assistant services that makes your brand stand out from the crowd. However, many customers still prefer using phone support, but some choose live chat support to get immediate assistance. Messaging bots can only perform typical tasks, so it is important for your business to have real humans behind the curtains to deal with your customers through live chat support.
Feedback Monitoring
Our virtual assistant customer services are perfect for handling and monitoring tasks to provide instant feedback. We offer a world-class solution for your businesses to handle all the customer’s related queries from your social media platforms.
Book a Proposal

What To Expect From Our Virtual Assistant Customer Services?

Effective communication skills
Influence has the power. With influence, your VA can able to perform well and be able to deeply communicate the unique value proposition of your business. VA can solve queries and give answers to live feedback through their effective communication skills.
Active Listening Skills
Our visual assistant customer services will transform your business by solving the problems of your customers. Our VAs can provide clarity and insight to your business prospects and existing customers.
Friendly behavior with customers
We believe that tone matters. Anyone on the phone sounds frustrated if they don’t manage their tone on time. And that’s why our virtual assistants have been trained with a friendly tone behavior. They can help your business to get connected with customers and build trust and loyalty.
Good attention to product knowledge
Virtual assistant customer services come with various advantages, and the most known one is to have a piece of product knowledge. At Digital Solution Axis, we have excellent VAs who will provide all the in-depth knowledge of products and your businesses.
More patience
The fact is, if your virtual assistants have these traits, they will be able to show your customers how much you care about them and how much your company values their business. VAs are the most important asset for your business.
Conflict management skills
Having a virtual assistant on your team should allow you to mitigate conflicts with your customers before they affect the success of your business. With our talented VAs, we ensure you meet with your expectations and provide you the best service of all.

How to Hire a Professional Customer Support VA?

You now know what skills you need to look for in a customer service VA, so it’s time for you to get started with the process of hiring one. Make a list of the tasks that need to be handled by the VA, as well as the tools that you would like them to have knowledge of before you hire them. Please also list down any requirements that you have with regard to skills, languages, or schedules that you have. It will be easier for you to craft a job description that is accurate and will be critical for filtering out candidates that will meet your needs.

It is always more convenient to hire a trusted virtual assistant company like Digital Solution Axis when you are looking for any other type of virtual assistant. Using Digital Solution Axis, you will be able to find and hire customer support virtual assistants who are all screened, vetted, and trained free of charge. The unique hiring process that we offer allows business owners to get free hiring and onboarding assistance by using our skill-matching and hiring process. There is nothing you need to do other than schedule a consultation call and let us know what you need.

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Ready To Hire Your Virtual Assistant Customer Service

If you are ready to hire our virtual assistant customer services today, you should give us a call right now! Our platform is available 24/7 to give you immediate response. At Digital Solution Axis, we believe in delivering top-notch digital marketing services that can meet and exceed your expectations. 

With thousands of satisfied customers, we are here to help you resolve the issue of searching for a professional virtual support assistant.

Request a Phone Consultation

Now!
You can book an appointment with our virtual assistant customer services here and get your business a personal VA. With remarkable positive reviews, our marketing agency has all the latest tools and technology to transform your business and elevate its success. So, are you ready to hire your personal Virtual Assistant?

Book an Appointment

Request a Phone Consultation

Now!
You can book an appointment with our virtual assistant customer services here and get your business a personal VA. With remarkable positive reviews, our marketing agency has all the latest tools and technology to transform your business and elevate its success. So, are you ready to hire your personal Virtual Assistant?

Book an Appointment
FAQs

Frequently Asked Questions

Virtual assistant customer support (VA) is a remote-based work to handle multiple ranges of customer service tasks for organizations. The tasks that VA can handle include answering questions provided by customers, attending phone calls, providing immediate responses to chat messages, answering tickets to customer support, and more.

Virtual assistant services are essential to the size or type of businesses. Hiring a professional VA can help your business take an immediate stand and develop a prominent reputation in the eyes of customers. As a startup business, you should definitely hire a VA to give you potential support and handle various tasks at once.

A professional VA can handle multiple tasks such as phone support, email support, live chat support, feedback monitoring, developing FAQs, and proactive customer support.

Find a reputable company that has expertise in handling multiple tasks at the same time. You must look for virtual assistant customer services with excellent communication skills and delivery sequence. The best virtual assistant services offer you an all-in-one commitment to meet and exceed your expectations.

We offer multiple package options that are all reasonable and provide more value to your business. We don’t charge extraordinary or never provide hidden charges; we are fair and transparent in communication.